Frequently Asked Questions

Find answers to common questions about BIT2XMR and how to use our platform

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Contact our support team at support@bit2xmr.com for assistance with any questions or concerns you may have. We're committed to providing excellent customer service and ensuring your experience with BIT2XMR is smooth and secure. You can also learn more about our platform on our about page or review our security features.

Frequently Asked Questions

How does the swap process work?

What fees do you charge?

How long does a swap take to complete?

What are the minimum and maximum swap amounts?

Do I need to create an account or provide personal information?

Is my transaction private and anonymous?

What happens to my Order ID after the swap?

Can I cancel or reverse a swap?

What if I send the wrong amount or to the wrong address?

What if my swap doesn't complete or something goes wrong?

Can I use an exchange wallet to send Bitcoin?

How do I know the exchange rate is fair?

Still have questions?