Security & Privacy
Your privacy and security are fundamental to BIT2XMR. Learn how we protect your data and what you can do to stay safe.
How We Protect You
BIT2XMR is built on the principle that financial privacy is a fundamental right. We don't collect, store, or share your personal information. Our security measures focus on privacy, data protection, and transaction safety.
No Data Collection
We don't collect personal information, email addresses, phone numbers, or any identifying data. You can swap without creating an account or providing any personal details.
Automatic Data Deletion
All Order IDs and transaction records are permanently deleted within two hours of swap completion. We don't maintain long-term records that could compromise your privacy.
No KYC Verification
Unlike most platforms, we don't require Know Your Customer verification. No identity documents, no personal information, no waiting for approval. Swap instantly and anonymously.
Rate Lock Protection
Exchange rates are locked when you confirm your swap, protecting you from price fluctuations during Bitcoin confirmation times. You know exactly what you'll receive.
Your Security Responsibilities
While we protect your privacy, you also play a crucial role in staying secure
Verify Addresses & Amounts
Always double-check Bitcoin deposit addresses and Monero receiving addresses before sending funds. Verify the exact amount matches what's displayed. We cannot recover funds sent to incorrect addresses or wrong amounts.
Use Your Own Wallet
Send Bitcoin from a wallet you control, not directly from an exchange. Exchanges may block or delay transactions, causing swap failures.
Stay Safe: Common Scams to Avoid
Fake Websites
Always verify you're on the official bit2xmr.com domain. Check the URL carefully - scammers use similar-looking domains. Bookmark the official site.
Address & Amount Manipulation
Malware can change addresses or amounts when you copy/paste. Always verify addresses character-by-character and double-check amounts before sending. Use QR codes when possible to avoid copy-paste errors.
Phishing Attempts
We never ask for your private keys, seed phrases, or passwords. Anyone asking for these is a scammer. We don't have accounts, so there's nothing to "verify".
Fake Support
Official support will never ask you to send funds to "verify" your account or "unlock" a transaction. If someone claims to be from BIT2XMR and asks for money, it's a scam.
Technical Security
How we protect the platform and your transactions
HTTPS Encryption
All connections to BIT2XMR are encrypted using HTTPS/TLS. This protects your data in transit and ensures you're connecting to the real BIT2XMR server.
Address Validation
We validate all Bitcoin and Monero addresses using industry-standard libraries before processing swaps. Invalid addresses are rejected immediately.
Real-Time Exchange Rates
Exchange rates are fetched from reputable sources and updated every 30 minutes. Rates are locked when you confirm, protecting you from market volatility during confirmation times.
Security Limitations & Disclaimers
While we implement privacy and security best practices, there are inherent limitations to any cryptocurrency service:
- Blockchain Transparency: Bitcoin transactions are public on the blockchain. While we delete our records, blockchain data is permanent.
- Irreversible Transactions: Once Bitcoin is sent and confirmed, the transaction cannot be reversed. Always verify details before sending.
- Limited Support: Without accounts or long-term records, our ability to resolve issues is limited. Save your Order ID immediately if you might need help.
Additional Security Tips
Extra steps you can take to maximize your security and privacy
Always Use HTTPS
Never access BIT2XMR over HTTP. Check for the padlock icon in your browser.
Bookmark Official Site
Bookmark bit2xmr.com to avoid fake websites. Always verify the domain before swapping.
Use VPN for Privacy
For maximum anonymity, consider using a VPN when accessing BIT2XMR.
Save Order ID if Needed
If you might need support, save your Order ID immediately - they're deleted after two hours.
Security Concerns?
Report security issues or suspicious activity
If you discover a security vulnerability, encounter suspicious activity, or have concerns about the platform's security, please contact us at support@bit2xmr.com immediately. We take security seriously and will investigate all reports.